How To Cancel Letters After Payment In Full

This topic indicates a method for canceling letters after an account is settled.

Requirements

- Experience using Transaction Types and Contact Plans

Canceling Letters If A Payment Has Been Made

If a payment has been made, you can cancel letters scheduled to be sent to this Debtor. You can automate the processing of accounts using Contact Plans, Transaction Types and Payment Posting Options.

A Contact Plan indicating a SIF (Settled in Full) or a PIF (Paid in Full) can be created to contain an new letter event which, when called, indicates that all previously scheduled events of the same (letter) type be deleted. Or, if the account is automatically closed, the letter simply won't print.

Collect! does not print letters to closed accounts in your daily batch.