Related Information Examples & Tutorials
Want to learn more? View the Training Videos in the Collect! Member Resource Center to learn the inside tips on utilizing all that Collect! has to offer to optimize your company's efficiency.
“ Your service is the benchmark that others could only hope to reach when dealing with their customers ” Paul S.

Troubleshooting Installation

Following the installation instructions should result in a successful installation of Collect! However, there are times when the installation does not proceed as expected. This topic addresses some of the issues you may encounter.

Disk Space

The full installation of Collect! needs about 300-350 MB of disk space. If you do not have enough free space, the installation will warn you of this and will not proceed.

Top of page.

Access To Server

If you are installing Collect! in a multi user environment, you must have access to your network server so that you can install Collect! on the server.

Top of page.

Admin Privileges

The CV11 Server must be started with ADMIN privileges. If the rds.exe is not started with ADMIN privileges, it will fail to launch and will display a message.

Please ensure that you have Administrative privileges on the machine where you install Collect!.

Top of page.

Right To Create Files And Folders

Collect! needs full access to create program files, folders and Desktop icons.

Top of page.

Path To Collect!

If you are not sure where you installed Collect! examine the target properties of the shortcuts that were installed on your Desktop during installation.

Top of page.

See Also

- Introduction to Installation
- Install Collect! For The First Time
- Install Collect! More Than Once
- About Collect!

Top of page.

Was this page helpful? Do you have any comments on this document? Can we make it better? If so how may we improve this page.

Please click this link to send us your comments: helpinfo@collect.org

Collection Advisor
HIPAA One® Certified Seal
ACA Member DBA RMA