Related Information Examples & Tutorials

Web Host License

This page explains how Collect!'s licensing scheme works with Web Host. If you do not currently have access to this extension module, contact Administration at 250-391-0466 option 3 for pricing and licensing information.

Web Host is available for sites operating version CV11.4.3.1 through to the last shipping version of CV11.6.2, patch level not yet determined as of June 2015. If you are operating CV12 and higher, the following is not applicable - contact Administration for more details.

Before being able to actively utilize Web Host, you need to assess how many licensed seats you have total versus how many are being used during normal course business. If you do not have any spare seats unused on a daily basis, you will need to increase your licensed seats with us before you can have your clients or off-site staff start using Web Host during business hours.

How many extra seats you will need to purchase will depend on how many concurrent users you anticipate logging in through Web Host during your business day.

The Web Server, which must be up and running to allow access to to your system, (similar to the way the RDS Server is always up and running on your main Server PC) will use up 1 seat for itself, always.

For small to mid-size sites whose need for Web Host user access may be needed but limited, there is the option of the license seat to user type ratio we offer to minimize the expense of what you need to purchase up front. In this scenario, there is a 2:1 ratio of Web Host:Premise logins in addition to the 1 licensed seat needed for the Web Host Server. Meaning, for every spare licensed seat you have, you can get in 2 Web Host users.

Example, if you have 2 spare licensed seats, you have enough room to operate Web Host as follows:

  1. Web Host Server uses 1 licensed seat.

  2. The remaining spare seat can be used by Web Host in the following combinations for 1 licensed spare seat:

    • 2 concurrent Web Host Logins, OR
    • 1 client who has 2 separate representative Web Host Logins, OR
    • 2 off-site employees have Web Host Logins, OR
    • 1 client and 1 off-site employee have Web Host Logins.

Please contact Administration at 250-391-0466 for pricing and have the information available how many extra users via Web Host you anticipate needing concurrent access so that the correct number of licensed seats may be offered to you.

If you are a larger site that offers the majority of your clients login access to your system OR simply have more Web Host logins operational need than is economically served by the seat ratio option, then the Unlimited Client Access module is your most cost-effective solution.

Unlimited Web Host Client Access

Available for sites running version CV11.4.3.1 and higher, this optional module enables you to have unlimited client/remote user logins to your Web Host and only requires the 1 spare licensed seat to operate the Web Host Server.

There is no limit to the number of Web Host logins which may access concurrently with this extension module in place. Call Administration at 250-391-0466 option 3 for details and pricing.

Top of page.

No Web Host License

If you are operating Collect! with a license that does not currently have Web Host activated for your site, you will receive a message when you attempt to sign into Web Host mode:


No Web Host License

If you receive this message and wish to purchase a Web Host access license, call Administration at 250-391-0466 option 3.

Top of page.

See Also

- Web Host Introduction
- Web Host Topics

Top of page.

Was this page helpful? Do you have any comments on this document? Can we make it better? If so how may we improve this page.

Please click this link to send us your comments: helpinfo@collect.org