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Collect! Partners

Unlike our competitors we don't lock you into only one choice for partner. Collect! can link to virtually any external system. Real Time, Scheduled Batch, Ad Hoc ... whatever you want ...

Below is a listing of some of the partners Collect! works with. If you have suggestions or ideas about any other systems or organizations that you would like Collect! linked with please do not hesitate to contact us at 800-661-6722 or 250-391-0466 and ask about our software development services.

Letter Service Bureaus

 
CompuMail Founded in 1992, CompuMail specializes in printing and mailing letters exclusively for the collection industry. CompuMail prints and mails collection letters for more than 400 collection agencies, debt buyers and in-house collection departments in the United States and Canada. Our clients collect all kinds of delinquent receivables from medical accounts, checks and student loans to bankcard, telecommunications and retail. As one of the largest companies in our field, CompuMail is a privately held corporation headquartered in Concord, CA with mail production facilities in San Francisco, CA, Trenton, NJ and Indianapolis, IN. Regional sales offices are located in Austin, TX, Chicago, IL and Indianapolis, IN.
 
Dantom DANTOM Systems provides collection data management, high-speed laser printing and mailing services nationwide. We have established a collection software interface with Comtech to service collection agency customers throughout the country. Our unique Intelligent Collection Letter (ICL®) system was designed to allow collection agencies to focus on their core competencies of debt collection, while outsourcing the printing and mailing of their collection notices. ICL® will reduce your monthly mailing costs, reduce return mail and even increase the amount of letters that get delivered!
 
DIVDAT DIVDAT (formerly Diversified Data & Communications) has the expertise, experience and infrastructure to handle your outsourced data management and document distribution needs.

DIVDAT has partnered with Comtech Systems to enable the Collect! letter interface, allowing you to generate invoices and billing statements, collection letters, credit-limit notices and delinquency notices. With their advanced technology and production facilities, DIVDAT prints and distributes millions of pieces of time-sensitive mail every week. Outsourcing through DIVDAT can reduce start-up costs, improve cash flow and give you more time to concentrate on your core business.

For more information, please contact DIVDAT
 
Focus1 FOCUS1 is a leading provider of collection letter and billing statement printing and mailing services, and has partnered with Comtech to enable a seamless interface with Collect! for letter development and data services. The FOCUS1 proprietary approach to data hygiene can virtually eliminate return mail, find more correct addresses and debtor contact information, and get your mail delivered the first time. FOCUS1's added services can dramatically reduce your letter cost.
Please contact us for more information on FOCUS1 and to get a data test run and analysis of your file through the FOCUS1 system.
 
PSC PSC Info Group, with its innovative DATAExpress™ Collect Suite of Services, has over 20 years experience providing effective, customized print and mail solutions for the credit & collections industry. As the leader in collection letter management, PSC is the single source solution for increasing debtor response, enhancing collection efforts and maximizing time sensitive mailed communications.
 
Easypost.com.au/ Flag of Australia Bing is a sensational new way to conveniently and securely post mail directly from Collect!. By simply clicking the Print button in Collect, mail is beamed electronically to a bing post office and automatically printed, folded, enveloped and posted with Australia Post the very same day. All this without even leaving your desk.

Collect!'s customers use Bing to sending client statements, debtor demand letters and direct mail. They are saving time and money, getting mail out quicker and getting paid quicker, reducing DSOs and increasing cash flow.

Collect! comes with Bing compliant letter headers and keeps a copy of every letter printed via Bing in the Collect! system for instant retrieval.
 

Dialers

 
 
Amcat Our solutions allow companies to more effectively communicate with their customers via multiple channels including inbound / outbound and blended voice, email, fax and the Web. Amcat contact center solutions increase productivity, reduce operating costs and improve the quality of each contact. Amcat is committed to providing the highest value proposition, the most flexible and feature rich product solution and the greatest customer satisfaction. We value long term partnerships with each of our customers to help them achieve their corporate mission.
 
CCDS Providing the best in technology, customer support and pricing, Call Center Development Services (CCDS) prides itself in offering state-of-the-art telemarketing management resources to call center agencies of all sizes. Our flexible rental offer makes advanced call processing technology available to call center owners who would otherwise face high start-up and implementation costs. And with the launch of Centcom 's 100% web-enabled Predictive Dialing solution in 2003, CCDS has made call center technology even more affordable. To achieve your business goals you no longer need to spend thousands of dollars on telemarketing hardware. Receive the versatility and cost benefits of Predictive Dialing without the need for additional hardware-all you need is an internet connection and a standard phone line!

Please Contact: Raymond Poulin at 514-731-5046, extension 225.
 
Dial Connection Dial Connection is a call center solutions provider providing innovative solutions for inbound/outbound call management. DPTS Enterprise, Dial Connection's flagship product, is a complete solution for the call center focused on efficient, robust solutions for the full-service collection agency.
 
IAT IAT - Stop imagining what a 300% increase in agent talk time could do for your business and realize it. With IAT, tailored dialing solutions to fit your company's needs-whether large or small-are at your fingertips. Enjoy IAT's predictive dialer and outbound IVR technology using our hosted dialer services, site-premised systems or a combination of both.
 
Noble Systems Noble Systems Corporation is a world leader in customer contact center technology. Every day more than 30,000 agents sit down to work at a workstation powered by Noble Systems. From the company down the street, to such far away places as Finland and Australia, those agents amazingly handle millions of customer contacts each day, and every one of those calls is handled in the most efficient manner possible.
 
PowerConnex Flag of Australia Established in 2000, PowerConnex specialises in providing solutions to improve contact centre productivity. Our Power Suite product range has been designed to achieve impressive results through automation, analysis and management support.

Our engineers and programmers work with contact centre managers and staff to incorporate the latest advances in computer science and information technology, creating cost-effective solutions that work with people.
Premier Global Flag of Australia Premiere Global Services is a leading global provider of outsourced communications technologies via enhanced email, SMS, voice and fax. Our Collections Accelerator application uses the latest voice technology to make it easy for businesses to remind past due accounts of their payment date. It helps companies improve their cash flow and reduce bad debt expenses, whilst significantly reducing credit collection costs. Collections Accelerator can be configured and tailored to suit any collections process. Voice notifications can be generic pre-recorded messages or personalised text to-speech translation based. With the push of a button on their keypad, customers can be transferred to your call centre for immediate payment processing if they wish. The results are: more debt collected in a shorter period of time, improved right party contacts and enhanced agent productivity.
 
TCN Broadcasting TCN is a pioneering Voice Broadcasting firm, using VoIP (Voice over Internet Protocol) technology and web-based access to a state-of-the-art dialer. Technically speaking, TCN routes calls digitally through the Internet rather than through traditional analog phone lines. TCN combines proprietary algorithms and dialing logic with unlimited line capacity and very low costs, enabling agencies like yours to place thousands of calls in moments at dialer pricing, without paying for extra lines or requiring any changes to your firms phone system.

Collect! provides users with an easy and powerful integration with the TCN service, and generates exports of client records to the TCN platform for processing, and receives reports automatically from TCN's online interface.

With no hardware or software to purchase, and a simple online interface accessible anywhere through the Internet, TCN is a flexible, cost-effective tool to augment or replace in-house predictive dialers and makes this web-based dialer a convenient and essential tool in collections. The Collect! and TCN data integration is a winning combination that is sure to assist with your collections efforts, improving productivity and profitability.

Contact a TCN consultant today for a free consultation and 10,000 free testing minutes. There are no start-up costs or software to download, and pricing starts at 7.5 cents per minute. Call toll-free 1-888-235-3149 or visit www.tcnbroadcasting.com.


 
Stratasoft Stratasoft, Inc. is a global provider of essential contact center software. Since 1995 Stratasoft as pioneered computer telephony software solutions with customers in over 20 countries and 28,000 seats worldwide. Stratasoft is a wholly-owned subsidiary of I-Sector Corporation and is publicly traded on the American Stock Exchange under the symbol "ISR". Stratasoft is an acknowledged leader in call center software and technology development with a comprehensive patent portfolio that includes predictive dialing, predictive dialing algorithms, contact center database management, contact center campaign scripting and contact center management systems.
 
You've Got Claims You've Got Claims Automated Collection Control, Inc. (ACC) was formed in 1990 by Stevan Goldman and Jeffrey Zuck.
With the emergence of the Internet as a viable business tool in the late '90s, ACC renamed its EDI service to "YouveGotClaims.com", and initiated YouveGotClaims.com as a tool to help participants in managing the thousands of claims that were being processed and sent between those with claims to forward and their servicers nationwide. Today, over 800 participants, including senders and receivers, are enjoying the power of YouveGotClaims.com, processing tens of thousands of claims every month.
 

Credit Bureaus

 
Baycorp Advantage Flag of Australia We are a total solutions provider offering you a complete range of products and services encompassing each stage of the customer life cycle.
 
Equifax As our business grows faster and more complex, there is a constant need to say who we are and what we stand for--a common purpose that guides us in everything we do. This common purpose begins with a belief that a business whose principal product is information must set an unparalleled standard for integrity. For over 105 years, that has been the Equifax legacy. We call it doing business THE EQUIFAX WAY-our operating principles and our business values.
 
Experian Experian helps organizations find the best prospects and make informed decisions to personalize and develop customer relationships (CRM). We support the direct marketing, business information, decision support and outsourcing requirements of over 40,000 organizations. We also help consumers: more than six million people a year purchase our credit report products and automotive history information.
 
TransUnion TransUnion LLC is the global provider of information and decision-processing services, maintaining one of the largest databases of consumer credit information in the world. With more than 4,000 employees worldwide, the company serves a broad range of industries including financial and banking services, insurance providers, mortgage and real estate services, direct marketers and retailers, collection agencies, communication and energy companies, and healthcare facilities. TransUnion serves all 50 states and multiple international markets through its own sales offices and independent credit bureaus. TransUnion is a privately held corporation.
 

ACH and Payment Processing

 
Billing Tree Billing Tree The proven leader in on-demand payment processing, BillingTree empowers customers with competitive advantage through simplification of the billing and receivables process. By delivering the most innovative technology while making it as easy and inexpensive as possible to accept payments BillingTree has revolutionized the payments landscape. Our software-as-a-service (SaaS) model delivers industry leading payment solutions, proven integration and point-and-click simplicity. BillingTree’s focus on innovation has allowed us to help over 950 customers eliminate manual processes and automate their payment cycle. BillingTree – Growth is our Business. Contact us today at info@mybillingtree.com or dial 1-877-377-2677 to speak to one of our payment advisors.
 
NetDeposit NetDeposit's TotalTransact service (Formerly Modern Payments) makes processing electronic payments faster and more accurate for your collections business. TotalTransact provides convenient, multi-channel payment acceptance, initiation, and depositing services. The TotalTransact suite delivers a powerful set of flexible and cost-effective payments tools that speed time to market, reduce financial risk, and improve profitability. When integrated with Collect!, TotalTransact dramatically enhances the ability of merchants and corporations to accept multiple forms of payments across their customer channels.
 
BPay Flag of Australia BPay

More than 50% of Australians now prefer to pay bills electronically.

As a result of this demand for more convenience and control, thousands of businesses in Australia offer BPAY as a payment option for their customers - including many of Australia's largest billing organisations.

Collect! generates a BPay check digit automatically for you on your letters.

 
POST billpay Flag of Australia

POST billpay provides many features and benefits to you and your customers.

The Benefits for your business include:

  • Reduces costs in bill delivery and payment.
  • More collection channels: in person, by phone and on the Internet.

Collect! prints Australia Post barcodes and can also produce their unique check digit (modulus 97)

Skip Tracing

 
eBureau eBureau offers Accounts Receivable Management professionals highly accurate, custom predictive scoring and powerful skip tracing information services that help maximize profit-per-account. These solutions guide mail, telephone and resource allocations to increase cash flow rates and lower costs.

[ eScores for Collections: Superior Results Through Predictive Scoring eBureau provides receivables management firms the most advanced scoring solutions available in the market. Our collections eScores are highly effective at predicting collection probability, returned mail and other key outcomes in order to maximize overall profitability per account.

[ Score 100% Of Your Accounts eBureau's unique methodology enables receivables management professionals to score and prioritize every account. eScores take into consideration over 50,000 variables that account for the "contactability" of a debtor as well as the debtors ability to pay. With eScores, there is no such thing as a "no-hit," enabling a comprehensive score-driven strategy.

[ eLink, eBureau's Powerful Skip Tracing In conjunction with eScores, eBureau offers eLink, a comprehensive, highly flexible and affordable skip tracing information service that lets you select only the information you need.

 
Mass-IT Mass-IT MASS INQUISITOR - Collection and law enforcement agencies require access to accurate and reliable information to local individuals or businesses. Having real-time, on-line access to up-to-date telephone company directory assistance and Social Security databases, can provide vital information and leads to support collection activities.

MASS INQUISITOR provides easy, yet powerful directory assistance searching capabilities using a sophisticated searching algorithm that only requires a few letters of a person's last name.

Download a PDF copy of our brochure here.
For further information Visit our website www.mass-it.com
Email sales@mass-it.com or call Office: 770-965-0505
 
Accurint Accurint© is a LexisNexis© service that brings data to life. Accurint provides information products that allow organizations to quickly and easily extract valuable knowledge from huge amounts of data. These innovative products are made possible by integrating powerful technology, tens of billions of data records on individuals and businesses, and proprietary data-linking methods.
 
Dun & Bradstreet D&B (NYSE:DNB), the leading provider of global business information, tools, and insight, has enabled customers to Decide with Confidence for over 160 years. D&B's proprietary DUNSRight™ quality process provides customers with quality information whenever and wherever they need it. This quality information is the foundation of D&B's solutions that customers rely on to make critical business decisions. Customers use D&B Risk Management Solutions to mitigate risk, increase cash flow and drive increased profitability; D&B Sales & Marketing Solutions to increase revenue from new and existing customers; and D&B Supply Management Solutions to identify purchasing savings, manage risk and ensure compliance within the supply base. D&B's E-Business Solutions help customers convert prospects into clients faster.
 
Insight America InsightAmerica provides public record access technology that helps Americans protect themselves, their businesses and their communities from risk. Whether it's the national authorities looking for terrorists, skip tracers attempting to locate debtors or banks preventing identity fraud, InsightAmerica offers the data and technology to get the job done.
 
FCS Online Flag of Australia FCS Online is a wholly owned Australian company specialising in providing consumer information and applications to the Financial, Credit, Collections and Government authorities in Australia and New Zealand. This unequalled resource coupled with residential property information, building application records and address profile information provides essential information for:

* Customer Due Diligence
* Consumer Credit Management
* Consumer Fraud Prevention
* Consumer Debt Collection and Skip Tracing
 

Text Messaging

 
GoLiveSMS
GoLiveSMS provides users with a transactional SMS text messaging services, enabling clients to manage their receivables better, with less expense, and more customer response. Comtech and GoLiveSMS have partnered to provide SMS test messaging services to their customers in the USA and internationally. Customers can be notified immediately, wherever they are, and they can respond instantly and directly to inquiries. GoLiveSMS offers a turnkey system designed to give clients complete control over their text messaging needs, within a secure infrastructure providing world class 24/7 service. GoLiveSMS is compliant with TCPA and FDCPA requirements. Would you like more information on the Collect! and GoLiveSMS integration? Please contact us.
 

Document Imaging

 
Practical Programs

Practical Programs - For close to a decade now, document management has been their business.

Practical Programs certainly come to intimately understand each and every problem that has to be addressed. And, even more importantly, they have developed an enviable reputation for delivering powerful, innovative and elegantly simple solutions to effectively meet all of those critical challenges.

Such solutions are now being used in some 31 countries, with private and public sector clients including:

  • ABN Amro
  • Hutchinson Telecom
  • GE
  • Philips TaTa
  • The United States, Australian and New Zealand Departments of Defence
  • ASC
  • Amtrak
  • CitiBank eServe
  • Oxford University
  • Commonwealth Public Service Credit Union
 

Off Site Backup Solutions

 
eSilo
eSilo eSilo provides managed Data Disaster Recovery Solutions to over 5000 Small to Medium and Enterprise sized businesses around the world.

Any size organization can benefit from eSilo's data storage technology and managed services as the disaster recovery solutions can be customized to any IT environment. Whether storing gigabytes or terabytes, eSilo reliably protects valuable information including: file servers, databases and emails on servers, pc's, laptops etc., no matter the location on a scheduled basis that is consistent, secure, reliable and affordable.
 

Analytics

 
Metric Tracker
Metric Tracker

works with collection operations and finance companies to automate existing reports or introduce new and novel reports and analytical tools to improve collections performance / efficiency and to reduce data compilation and report production time and costs. Metric Tracker's team of database professionals and our collections industry focus allows us to quickly streamline and improve analyses of your portfolio and of your production (calling / lettering / legal) activities. We are fluent with Comtech's data model and database access protocols in order to hit the ground running for your next analytics initiative.
 

External Reporting

 
ClientAccessWeb.com
ClientAccessWeb.com can provide Collect! agencies with a secure method to check balances and account activity with clients, report payments, request for cancelations,and run any report online. Statistical and inventory reports are easily streamed, and clients are also able to upload files and place new accounts for collections with customizable Entry Templates. Fully integrated with Collect!, ClientAccessWeb can help you mainstream all communications with clients while keeping them happy so you can focus on what you do best – Collect.
 

3rd. Party Consultants

 
Peacock Consulting
Peacock Consulting Specialists in the collection industry, Peacock Consulting's goal is to help your agency become more efficient by improving your existing processes and eliminating re-work. We were founded with a focus on the implementation of and providing software for ACA International's Professional Practices Management System (PPMS) and providing those services is what we're best known for. We're more than just PPMS, though; whether you need assistance with PPMS, Agency Management, Collection Workflow, or IT consulting, we have the experience and technical know how to help you achieve your highest goals.
 
 
RZD Investigative Group Inc


RZD Investigative Group Consumer Skiptracing, Commercial Skiptracing, Internet Skiptracing, Asset Searches, FDCPA Consulting services. RZD Investigative Group offers a full range of Skip trace services and consulting. Call RZD and see how they can assist you in creating your own skip trace department or training your existing staff to enhance their current skills. RZD offers solutions for both large and small companies.
 
 
Credit Bureau Strategy Consulting, LLC Credit Bureau Strategy Consulting, LLC
Whether you are a Collection Agency, Debt Buyer, Attorney or Compliance Professional, CBSC's services are designed to help mitigate litigation and regulatory risk resulting from inaccurate or incomplete consumer credit bureau reporting. FACTA 312 will require all companies that furnish data to the consumer credit bureaus have specific compliance policies and procedures in place to evaluate their data for accuracy and integrity before, during and after their monthly bureau files are sent. CBSC can provide Collection Agencies with the knowledge and tools required to comply with FACTA 312's Credit Bureau Reporting Data Accuracy & Integrity requirements for building a comprehensive compliance process, as well as develop ongoing compliance processes and reviews. CBSC also provides portfolio purchase due diligence guidance to help Agencies identify the financial and regulatory risks that may result from both the prior owner's bureau reporting policies and the Agency's own internal reporting process.

How Important Is It?

Recently major financial institutions began to see disputes grow exponentially each month. By the time a handful of the larger reporting issues were identified and addressed, over $22 BILLION dollars in potential regulatory fines were avoided.

What CBSC Can Do For You...
*Work with ALL consumer bureaus to implement accurate reporting, and correct prior reporting issues
*FACTA 312 and Red Flag evaluations, upgrades and compliance
*Help you convert from Metro to Metro 2 formats for FCRA compliance
*Develop and manage mandatory data audits processes and maintain audit documentation
*Work with you to evaluate financial and regulatory risk related to credit bureau reporting before portfolio purchases or sales
*Manage all aspects of your credit bureau relationships
*Not reporting yet? CBSC can get you started!