Predictive Dialer Keyboard Interface
There is very little that Collect! is required to do with
this method of connecting to a computer. The predictive
dialer acts as an invisible operator working in the background,
making calls. When a connection is made, the necessary information
is entered into a screen and the Collect! operator selects OK to
display the account.
This interface is used by CT Center (formerly, SmartDial) and
other compatible systems. These systems inject keystrokes into
Collect! Our dialer link is waiting for a file number and then
the Enter key.
StartDial enters the number and also puts the Enter key at
the end of the number entered. Collect! then searches the
database for the file number that was entered, as if a user
had typed the number and hit the Enter key.
The technicians who install your predictive dialer interface
will understand that their software needs to communicate
with the user's computer in order to send the dialer's
returning information to the appropriate computer's
keyboard.
See Also
- Predictive Dialer Topics
|
Was this page helpful? Do you have any comments on this document? Can we make it better? If so how may we improve this page.
Please click this link to send us your comments: helpinfo@collect.org