Notes
Virtually unlimited notes can be recorded for Clients and Debtors.
Type as you would on a keyboard. The editor uses the
following commands.
Function Keys
- F1 Help.............. Opens up this Help topic
- F2 Pick............. Pick from database fields and other items
- F5 Print.............Print all your notes
- F7 Delete............Delete the current line
- F8 Save and Exit.....Save the notes and exit
Exiting
- Press F8 to save and exit.
- Click the left mouse button outside the notes to save and exit.
- Press ESC to not save and exit.
- Click the right mouse button outside the notes to not save and exit.
Traversing
You can use the arrow keys, Page Up, Page Down,
Home, End and Backspace keys to move anywhere
on the screen. Or use your mouse and click to the
location that you want to go.
Selecting
You can select sections of text by either holding down
the left mouse button and dragging it over the text that
you want to select or hold down the Shift key and use
the Arrow keys to select the text.
Copying
After you have selected the text that you want to copy,
select Edit from the top menu bar and then select
Copy from the drop-down choices. This is useful if you
want to copy notes between different Debtors.
Deleting
After you have selected the text that you want to delete,
select Edit from the top menu bar and then select
Delete from the drop-down choices. This is useful if you
make a mistake while entering notes or you want to
remove old notes.
Pasting
When you want to paste text that you have already
copied, select Edit from the top menu bar and then
select Paste from the drop-down choices. The text
will be pasted at the current cursor location.
Each time a new Debtor note is entered, the Date,
Time, User ID and current Status are automatically
written on the first line.
Notes can also be entered using Contact Plans. If you
select an action code whose contact plan contains a
Note Event, the Date, Time, current Operator's ID, and
the Debtor's current Status are recorded on a note line
along with the note from the contact plan event
Description field.
Date/Time Stamp Format
The dates in the Debtor and Client note time stamps will
appear formatted using the date options specified in
Collect!'s Date Format settings. This form is accessed
through System-> Preferences- Options, Sounds and Colors,
Select the DATE FORMAT button.
When notes are read from the database, Collect! will convert
the original dates into the format Collect! has specified in the
preferences. This is what will be displayed to the user.
When the notes are written back into the database, ALL the
time stamp dates are converted into YYYYMMDD format
without any separators.
There is one special case when reading old note dates,
where Collect! cannot know what format a date is in. It is
as follows.
The date read from the notes is in MM/DD/YYYY
or DD/MM/YYYY format and both the month and day are
less than 13. Collect! cannot know which one is the month
and which one is the day. The current date settings cannot
be relied on because the user may have changed them.
To solve this, a new file is created in the bin folder
called "dateformat.dat". It contains a format string representing
the current date settings at the time it is created and represents
the format of the dates in the existing notes. If the file exists,
it is left alone. The user is free to change their date format
settings in the preferences after this file is created.
When Collect! reads the notes and encounters an unconverted
date in XX/XX/YYYY format where both the month and day are
less than 13, it will use the data in 'dateformat.dat' to determine
which fields represent the month and day. In all other cases, the
month and day can be figured out easily.
When the notes are written back, all the dates are
CONVERTED to the YYYYMMDD format.
This Date Format functionality is available in Collect!
Version 11.6 Build 1.1 and newer.
See Also
- Copy Notes
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