System Db Error -1001

S_USERNAME -1001

Unable to locate user name.

Collect! has specified an unknown user name in a call to s_login.

Try logging on again. Make sure CAPS key is off.

Please refer to the Collect! Application Log for details. To access the log, select System from the top menu bar and then select Diagnostics, Application Log. Ensure that the choice, Database, is selected with a check mark.