System Db Error -21
S_DELSYS -21
Illegal attempt to delete system record.
Collect! has attempted to delete the system record, which
is a permanent record that cannot be modified or deleted.
RDM Server automatically creates the system record
when it initializes the database. This error should never
occur.
First steps to try to resolve this issue:
1. Get everyone out of Collect!
2. Shut down and reboot your server.
3. Start Collect! again.
4. If the error occurs again right away, please refer
to the Collect! Application Log for details. The logs
may give you the answer you need.
To access the Application Log, select System
from the top menu bar and then select Diagnostics,
Application Log. Ensure that the choice, Database, is
selected with a check mark.
If your issue is still not resolved, please report the
error to Collect! Technical Services. Please be prepared
to outline the exact steps you took to produce the
error so that we can help resolve it as quickly as
possible.
|
Was this page helpful? Do you have any comments on this document? Can we make it better? If so how may we improve this page.
Please click this link to send us your comments: helpinfo@collect.org