System Db Error -30
Notoptkey -30
Field is not an optional key.
Collect! has specified a value that does not represent
an optional key field. The optional key functions (d_keydel,
d_keyexist, and d_keystore) can only be used on optional keys.
First steps to try to resolve this issue:
1. Get everyone out of Collect!
2. Shut down and reboot your server.
3. Start Collect! again.
4. If the error occurs again right away, please refer
to the Collect! Application Log for details. The logs
may give you the answer you need.
To access the Application Log, select System
from the top menu bar and then select Diagnostics,
Application Log. Ensure that the choice, Database, is
selected with a check mark.
If your issue is still not resolved, please report the
error to Collect! Technical Services. Please be prepared
to outline the exact steps you took to produce the
error so that we can help resolve it as quickly as
possible.
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