Collect! Log File System
A comprehensive and thorough logging system exists in
Collect! for tracking events and troubleshooting
operational issues.
Application Log
This log contains information about all database processes,
operator activity, Web Host, importing, batch processes,
upgrading and more. You can select the area you wish to
analyze.
To access the system log, select System from the top
menu bar and then select Diagnostics.
Select Application Log to open
the Collect! Log Viewer. The Application Log is the main
event logging file. All events are logged to this file with details.
The file is stored in the \bin\ log files folder and is named
collect_log_{n}.txt where {n} is a number. collect_log_01.txt
is the most recent log file.
You can set values such as the location of the log files,
the number of log files to store and other settings in
the Collect! Log Viewer form.
Credit Bureau Log
The Credit Bureau Log is created when you run your
Credit Bureau Report. It displays results with warnings
and errors, if any. Whenever you run your Credit Bureau
Report you should view this log to see any comments
that Collect! has written. If there are errors, the Debtor
File Number is given so that you can visit the account
and correct the error before you report again.
If you don't usually clear the contents of this log
when asked to "Clear Log" after viewing it, you may need
to scroll to the bottom of the log to see the most recent
session entries.
See Also
- Collect! Log Viewer
- Database Maintenance
|
Was this page helpful? Do you have any comments on this document? Can we make it better? If so how may we improve this page.
Please click this link to send us your comments: helpinfo@collect.org