Set Operator Messages
Operator Messaging enables you to display a custom message
in either the Title Bar or the bottom Status Bar of every operator's
Collect! screen.
Use Instant Operator Messaging to:
- Send perks to your operator teams
- Display staff reminders
- Instantly alert hundreds of users to a strategic
policy change
- Stream news headlines or stock quotes
- And much, much more!
Message in Collect!'s Title Bar
Message in Collect!'s Status Bar
Setting Operator Messages
Messages are easily set or changed in one of two ways:
1. System Menu, Network and Environment, Set Operator Messages
This method updates the bars immediately for all instances
of Collect!. Administrators may set the messages to
to display to all their operators. These messages may be
updated as often as necessary.
2. Operator Messages System File
This method edits the op_msg.txt message file
directly. Messages may be typed into the file, on the server, and the
next server refresh (usually around 5 minutes) will refresh the
messages displayed to all operators. You may even use this
method to automatically change messages on a continuous basis.
- Modify the file regularly with other applications to provide
streaming messages
- Write a script to parse XML data from an RSS feed into
the file, providing five minute updates on currency exchange
rates or news headlines.
- Use this feature for your own unique needs.
Technical Details
Messages are coordinated on a server by reading the first two
lines of the file op_msg.txt stored in the
same folder as the server executable, (e.g. C:\CV11\bin).
The first line of this file represents the title message, the
second represents the status bar message.
Examples:
1. Custom Text Message
This is a line for the Title Bar.
This is a line for the Status Bar.
2. Message Displaying the Current Default Text
This is the default Title Bar message: @
This is the default Status Bar message: @
The @ character in the message specifies
that Collect! should use the default title or status bar text at
that location. For example, if you are logged into the Demodb
database as user 99, the title bar line,
This is the default Title Bar message: @
Will display as:
This is the default Title Bar message: Collect! - Demodb - 99
The server refreshes messages from the file every five minutes,
allowing you to modify the file regularly with other applications
to provide streaming messages.
The messages can also be set at any time through Collect! by
an administrator ( user level 99), through the System menu,
Network and Environment, Set Operator Messages. Selecting
this option presents you with a prompt for each message bar,
so that you can enter the messages to display. This
function automatically writes the two messages you enter
into the op_msg.txt file.
Each copy of Collect! will automatically update messages from the
server every two minutes. This means that any changes made to
the server through the file will update to each Collect! in a
maximum of seven minutes (five minutes for the server refresh,
two minutes for the client side), although typically it will
be much less than this. Any changes made to the operator
messages through the Collect! menu option will update to
each copy of Collect! in a maximum of two minutes, because
it updates the server side immediately.
Messages can be up to 100 characters long.
Depending on your screen size, a long message may
appear truncated.
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