Reconcile Credit Card History
The Reconcile Credit Card History function queries Billing Tree
and downloads any credit card payments they have successfully
processed which have not yet been applied in Collect! Running
the Reconcile posts scheduled recurring credit card payments
or chargebacks/declines from the previous day, or since your
last reconcile date.
The reconcile also downloads any external payments which debtors
may have made directly at the Credit Card Gateway and not through
the module, if they used their Collect! file numbers as their
account number when they set up the transaction.
When you run the Reconcile Credit Card History function,
Collect! displays a summary screen to let you know what
actions were taken. If payments cannot be matched, Collect!
also saves all pertinent information to a file that you can use
for manually processing payments that do not match your account
information in the system.
It also writes a detailed log into the path
"CV11\bin\BillingTree\CreditCard\usaepay.txt".
Users of CV11.6.2.7 and higher who are also licensed
for the Scheduler Module now have an enhanced automation
with the addition of the Reconcile process being added
to the Scheduler Task list of options. You may run this
process offline and unattended. Contact us at
sales@collect.org for module pricing.
Refer to Credit Card Step by Step - Part 4 - Reconcile
for a complete example of the process.
Per Session Logins
If you are using more than one Billing Tree login account to post
your transactions, you must run a reconcile for EACH separate set
of login credentials being used at your company. The Reconcile
process only downloads transactions which were created under
the login currently being used by the Operator running the
process. If your collectors use a different login (i.e. because
certain operators have payment ceilings they are restricted to
by your choice of operations) then your Accounting/Admin/Data Entry
operator who runs the Reconcile must remember to run the process
daily for ALL logins in use at your company.
Even if you have a Billing Tree login go into disuse,
it is still necessary to Reconcile under the now
unused login in case there were any Recurring
Schedules set up under that login at some time in
the past. Those payments will now download when
due if there is no Reconcile launched under the
login code that created the payment schedule.
Declined Credit Card
If a credit card is reported as "Declined" when you reconcile
credit card history, there is built-in functionality for
automatically stopping a recurring payment schedule on the
Collect! side.
If you switched ON "Declined recurring cancels plan" in the
Credit Card Setup window, Collect! will:
- mark your Promise as Stopped
- change your Due Date in the ' Review Contact' (marking the end of
the original terms to be the same as the delete date)
- delete your remaining CC Notification letters scheduled
See Also
- Billing Tree Topics
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