Billing Tree Topics

Billing Tree Module

The Billing Tree integrated module allows you to automatically post and process credit card or ACH payments without having to exit Collect!. You can apply single payments or recurring scheduled payment plans.

Billing Tree Setup

The Billing Tree Setup menu is where you set your login credentials for the Credit Card and ACH Gateways as provided by your Billing Tree Representative. This is also where where you set your company preferences for Transaction Codes, convenience fees and EFT Notices.

Walk Throughs

Billing Tree Credit Card Payments - Quick Tour

This walk through is meant to introduce you to the credit card payment process.

Billing Tree Credit Card Payments - Step By Step

A step-by-step guide to posting credit card payments and processing returns.

Billing Tree ACH Payments - Quick Tour

This walk through is meant to introduce you to the ACH payment process.

Billing Tree ACH Payments - Step By Step

A step-by-step guide to posting ACH payments and processing returns.

Credit Card Payments - Setup And Screens

Credit Card Setup

To access the Billing Tree Setup from the Collect! main screen, the menu path is 'System\Preferences\Billing Tree Setup'. Enter the Credit Card Setup window to configure your connection to the Billing Tree Credit Card Gateway and set your company transaction preference defaults.

Credit Card Payments Transaction Types

Screenshots of transaction types used for credit card payment processing.

Credit Card Payment Tasks

The Credit Card Payments Tasks window is accessed by clicking the 'Credit Card' button in the lower right corner of the Debtor screen, directly below the OK button. When the Credit Card Payment Tasks window is opened, it presents the user with three choices.

Single Credit Card Transaction

This window is where you enter a current dated, single credit card payment. The menu choice reads "Run a Transaction". and opens the entry screen.

Recurring Credit Card Payments

Choose this to enter a post-dated recurring arrangement. It will open the Credit Card Payments entry screen. Recurring credit card transactions will be stored in the Billing Tree Gateway and not appear in the Transaction tab of the Debtor screen until such time as a payment has been processed by Billing Tree.

Reconcile Debtor

Choose this to obtain a dynamic update for any credit card payments or returns processed by Billing Tree for one particular debtor that have not yet been posted in Collect!. This is an option for single debtor reconciliations. For company-wide accounting of credit card payments for all debtors who may have transactions due to be applied, we recommend the batch process below to reconcile all debtors

Reconcile Credit Card History

This is the batch process which is accessed from the main Collect! screen via the path " Daily Administration\ Daily Batch Processes\Payments and Charges\Reconcile Credit Card History". When run daily, this process will automatically post into Collect! all credit card payments cleared, plus any declined or reversed transactions as received by Billing Tree and not yet reported to your company. The module keeps track of its last reconciliation and will not duplicate any transaction which has already been downloaded to Collect! if multiple reconciliations are run throughout the course of any single day. Recurring credit card payments are always posted current to the previous day.

Credit Card Payment Security

This topic covers the six categories you may be evaluated on for PCI Compliance.

ACH Payments - Setup And Screens

ACH Payments Setup

To access the Billing Tree Setup screens, the menu path is "System\Preferences\Billing Tree Setup". Enter the ACH Setup screen to configure your login credentials for the ACH Gateway and set your company transaction preference defaults.

ACH Payments Transaction Types

Screenshots of transaction types used for ACH payment processing.

ACH Payment Tasks

The ACH Payments Tasks window is accessed by clicking the "ACH" button in the lower right corner of the Debtor screen, directly below the Credit Card button. When the "ACH Payment Tasks" window is opened, it presents the user with two choices.

Single ACH Transaction

The menu choice reads "Run a Transaction" and provides access to the Single ACH Transaction window. This window is where you may enter a current dated, single ACH payment.

Recurring ACH Payments

This window is where you enter a recurring, post-dated ACH arrangement.

Reconcile ACH History

This is the batch process which is located via the the menu path " Daily Administration\ Daily Batch Processes\ Payments and Charges\Reconcile ACH History". When run daily, this process will automatically post into Collect! all ACH payments due to process, NSFs or otherwise reversed transactions as processed by Billing Tree and not yet applied in Collect!. The module keeps track of its last reconciliation date to ensure that only transactions not yet received are queried and downloaded.

EFT Notices

EFT Notices Setup

You may be legislatively required, in your region, to send debtors a notification in advance of processing any electronic financial transactions. This module comes with an EFT Notices Setup screen which enables you to configure authorization and notification letters to be sent on a prescribed schedule of 'X' days in advance of the next transaction due date. Notices and Authorizations can be customized to your preference in form and content.

It is each site's responsibility to ensure that any letters you send to debtors are compliant with legislation and regulations in your region. Sample letters shipped with Collect! OR available on the Member Center are "sample" only and intended to be templates for your own modification(s).