Request License
The Request License message appears when your license
has expired.
This can happen for a number of reasons:
1. You have 0 days remaining
Have you ignored the License Remaining box in the
Welcome to Collect! screen? If so, your license may
indeed have expired. When this displays "You
have 0 days remaining in your license code,"
Collect! displays the Request License message.
2. Collect Companion Server Service
Not Running.
The companion server contacts our license server
periodically to ensure that your license is still valid.
If the service is not running, then the license will
invalidate.
3. Technical Issues.
If your system operated fine last night and is giving you the
Request License message this morning, something has
changed. Call your Technical Support to find out if Collect!'s
folders were moved or hardware was changed.
4. Multiple Copies of Collect!
If you have multiple copies of Collect! installed, Collect!
invalidates the license on the copies.
5. Evaluation Ended
If your 30 day demonstration, is over, your license
has expired! Please contact Sales.
6. Past Due Payments
If your account has become in arrears, your license may have
been disabled. Contact Administration for assistance..
Any data you may have entered will NOT be lost. When you
license this product, you will be able to work with all data
you may have entered during your evaluation period. We
can provide Single and Multi-User licenses directly over the
phone. To purchase an affordable license, simply select
the REQUEST LICENSE button. This will take you to the
Request License web page where you can enter your
details and submit your request.
To call, fax or email, numbers are listed below.
Visa and Mastercard accepted.
Email Sales ..... sales@collect.org
Voice ..... (250) 391-0466
Sales ..... (800) 661-6722
Fax ..... (250) 474-2622
THANK YOU
We work very closely with our clients, providing the
industry's best support. If you have any ideas or suggestions
to improve this product or to make it suitable for your
business, please do not hesitate to contact us.
Thank you for your interest in Collect!
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