Debtor Portal Payment Plan Rules

The Debtor Portal Payment Plan Rules screen is where you can define rules for the Debtor Consumer portal for payment plans and settlements.

This form is accessed via the menu path "System\Preferences\Payment Processing Setup\Debtor Portal Rules".

Debtor Portal Payment Plan Rules

Rules are defined here globally. You can then enable overrides on a client-by-client basis.

You can even leave all the rules blank here, and only set them on a client-by-client basis.

Enable Rules

Check this box ON to enable the rules feature. Even if nothing else is defined here, this box must still be set.

SIF PLAN: ARRANGEMENT

Enter a Contact Plan to run when a payment arrangement is created.

SIF PLAN: FULL OR FINAL

Enter a Contact Plan to run when a Settle in Full occurs in a single payment, or when the final payment of a payment arrangement is processed.

WARNING: In order to prevent a race condition where the Contact Plan will run before the final payment, the SIF Plan will be scheduled for the day following the final payment.

Payment Plan and Settlement Rules

The following section has 6 possible ranges of rules. Not all ranges need to be used, but the Owing From and Owing To values should cover 0.00 to 999,999,999.00.

Owing From

Enter the lower boundary for this range.

Owing To

Enter the upper boundary for this range.

WARNING: If you overlap boundaries, such as 0.00 to 1,000.00 and 1,000.00 to 2,500.00, then the lower rules will be used. To prevent this, use the boundary, less a penny. For example: 0.00 to 999.99 and 1,000.00 to 2,499.99, or 0.00 to 1,000.00 and 1,000.01 to 2,500.00.

Minimum Payment Dollar

When setting up a payment plan, this is the minimum dollar value of a payment in a month. Enter the minimum payment amount for a month.

This value is compared to the calculated value from Minimum Payment Percentage and the higher of the 2 values is used.

This is a monthly value, so a value of $100, with a weekly payment plan would mean a minimum payment of $50 per week.

Minimum Payment Percentage

When setting up a payment plan, this is the minimum percentage value of a payment in a month. Enter the minimum payment percentage for a month.

This value is compared to the value from Minimum Payment Dollar and the higher of the 2 values is used.

MAXIMUM MONTHS: UNSETTLED

This field applies to payment plans that are not part of a settlement.

Enter the maximum number of months that a payment plan can go on for.

This is number of months, not number of payments, so a value of 12 on a weekly payment plan would be a maximum of 52 payments.

Minimum Months Before Offering Settlement

Enter the number of months after the Debtor's Listed Date before a settlement can be offered.

If the value is 0, then settlements will be available immediately after placement.

Maximum Months To Offer Settlement

Enter the number of months after the Debtor's Listed Date where settlement options will be available to the Debtor.

If the value is 0, then settlements will be available indefinitely.

Minimum Settlement Percentage

Enter the lowest percentage amount that an account can be settled for. For example, if the value is 80%, then the account cannot be settled for less than 80%.

If the value is 0.00, then settlements will be disabled.

MAXIMUM MONTHS: SETTLED

This field applies to payment plans that are part of a settlement.

Enter the maximum number of months that a payment plan can go on for.

Disable CC

Check this box ON to disable credit/debit card payments.

You can use this to disable card payments on balances over a certain amount to avoid high convenience fees.

Disable ACH

Check this box ON to disable ACH/check payments.