Collect! Credit and Collection Software™

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Debtor Cosigner

The Debtor Cosigner form stores personal information about individuals or parties related to the debtor. Information about a cosigner would be entered here. You might also enter information about a spouse, a partner, an employer, an attorney or a bank, for instance.


Debtor Cosigner

Useful Note As a rule, if you have an address for the name you are entering, then use the Debtor Cosigner form. Then your letters and reports can use this address information when printing.

Class

From the pick list on this field, select a general category for the information entered in this Debtor Cosigner form. There are many possible uses, not just debtor cosigners. You can define your own classes and add to the pick list on this field.

FOR CBR: If you intend to report the information on this form to the credit bureau, you must select "Cosigner" from the pick list on this field.

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Type

Enter the relationship this party has to the debtor. You can customize this field to suit your needs. Store debtor-related information and print it in reports. Define your own types and add them to the pick list on this field.

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Name

Type the cosigner's Name here.

FOR CBR: hyphenate multiple last names, e.g. 'Van-Deusen, Jack'.

FOR CBR: Please put ONLY ONE cosigner name in this field! If you have multiple cosigners, use additional Debtor Cosigner forms.

FOR CBR: Don't include generation titles in the name here. Use the Generation field.

FOR CBR: When reporting Commercial accounts, Collect! can detect a business name as long as there is no comma in the Name. If there are commas in the business name, please ensure that you switch ON "Business/Commercial" in the ECOA designation when setting up this account for reporting.

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Generation

Press F2 to pick the Generation of the cosigner. (Jr, Sr, II, III etc.)

This field is optional.

FOR CBR: If there is a generation title for this cosigner, it MUST go here, NOT in the Name field.

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Contact

This is the name of the contact person at the address or phone number. By default, this is the same as the Name field, except that it is formatted as "{First Name} {Last Name}" for printing on reports and letters. You can enter a different name here, if you wish.

This field is optional.

FOR CBR: If there is no Name in the Name field, Collect! will look in this field for the Name to report. Please see the Name field above for special reporting rules for Names.

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Legal Entity

You can optionally pick a Legal Entity such as Ltd. or Inc.

This field is optional.

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Same Address AS Main Debtor

Click, or press the spacebar, in this field to flag the system to use the debtor's address when printing letters to this cosigner. If a different address is displayed on this form, it will be hidden when you check the 'Same Address As Main Debtor' box.

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Address OK

Click, or press the spacebar, in this field to flag the cosigner address as valid. When the box has a check mark, letters will be printed to this cosigner.

Useful Note If the Address OK box is unchecked, letters will not be printed to this cosigner.

This field is hidden when the 'Same Address As Main Debtor' box is checked.

FOR CBR: When you report to the credit bureau, the report will include whether or not the address is valid, based on the setting you choose here.

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Address

Enter the cosigner's address here. This is the first address line. Additional fields are available to complete address information. You can use them as you wish, unless you intend to report to credit bureaus.

FOR CBR: There are two acceptable formats:

Format 1:

Address = street address, suite or apartment number Addr1 = blank City = city State = state Zip = zip Country = country code

Format 2:

Address = street address Addr1 = suite or apartment number City = city State = state Zip = zip Country = country code

FOR CBR: Do not use words like "Suite", "Apt.", etc. or the '#' symbol, just enter the number of the suite or apartment.

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Address 2

Continue entering the cosigner's address here, or leave the line blank if you don't need it.

FOR CBR: If you use this for a suite or apartment number, just enter the number in this field. Do not use words like "Suite" or "Apt." or the '#' symbol.

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Street Number

You can store the Street Number in this field if you wish. It is an optional field.

FOR CBR: Do not use this field if you intend to report to the credit bureaus.

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City

Enter the City name here.

FOR CBR: Truncate the rightmost positions in this field to 20 characters. Alternatively, you can use the standard 13-character U.S. Postal Service city abbreviations.

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State

Enter the State name or code here.

FOR CBR: You must enter State Codes in this field. Refer to your CBR manual for correct State Codes.

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ZIP

Enter the ZIP code here.

FOR CBR: The ZIP or Postal Code must be entered and it must be correct.

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Country

Enter the Country name here.

FOR CBR: This field must be filled in with the standard two-character country abbreviation.

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Email

Enter the cosigner's Email address in this field. The field is optional.

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Home

Enter a home phone number here.

FOR CBR: This field is reported to the credit bureau.

Useful Note Press F2 on this field to activate the Auto Dialer.

You can switch ON 'Only numerics in phone fields' in Screens and Messages to remove any non-numeric data from your phone fields.

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Phone Ext

Enter an extension to the phone number if needed. You might also use this to store an ID number.

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Work

Enter a Work phone number here.

Useful Note Press F2 on this field to activate the Auto Dialer.

You can switch ON 'Only numerics in phone fields' in Screens and Messages to remove any non-numeric data from your phone fields.

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Work Extension

Enter an extension to the phone number if needed. You might also use this to store an ID number.

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Other

Enter an additional phone number here.

Useful Note Press F2 on this field to activate the Auto Dialer.

You can switch ON 'Only numerics in phone fields' in Screens and Messages to remove any non-numeric data from your phone fields.

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Other Extension

Enter an extension to the phone number if needed. You might also use this to store an ID number.

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Cell

Enter a Cell phone number here.

Useful Note Press F2 on this field to activate the Auto Dialer.

You can switch ON 'Only numerics in phone fields' in Screens and Messages to remove any non-numeric data from your phone fields.

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Cell Ext

Enter an extension to the phone number if needed. You might also use this to store an ID number.

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SSN

Type the cosigner's Social Security Number here. This field is indexed and can be searched when you select Browse from the top menu bar and choose Find By and then "Social."

FOR CBR: This field must be filled in. If the SSN is not known, zero-fill or 9-fill all positions.

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DL

Enter the cosigner's driver's license here. This field is indexed and can be searched when you select Browse from the top menu bar and choose Find By and then "Driver's License."

You can use this field to store other alpha-numeric information.

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DOB

Enter the cosigner's Date of Birth in this field. You may press F2 to bring up the calendar, or type the date as MM DD YY. This field is indexed and can be searched when you select Browse from the top menu bar and choose Find By and then "Date of Birth."

You can use this field to store a different date for your own purposes.

FOR CBR: If you are reporting to credit bureaus, the Date of Birth must be entered. If the month and day are not known, use 0101. The year is required.

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Speech

This field allows you to track the language that the Cosigner speaks. This is a string field.

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Credit Bureau Reporting

When you intend to report to the credit bureaus, special attention must be given to fields which have a FOR CBR note attached to them. Information in these fields is required in order to report successfully, and it must be entered according to CBR standards. Please refer to your credit bureau manual for more information about the fields and what the values they contain.

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Association

From the pick list on this field, select the appropriate association between the debtor and this cosigner. If you are not reporting to credit bureaus, leave the default "Not Reported."

This field is visible only when you choose "Cosigner" in the Class field.

FOR CBR: The Association field is used only for credit bureau reporting. Choices available from the pick list are determined by credit reporting standards. Please refer to your CBR manual for correct use of the choices. You should not modify this pick list if you intend to report to the credit bureaus.

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Ecoa

From the pick list on this field, select the appropriate ECOA Code for this cosigner. This field is visible only when you pick a choice other than "Not Reported" in the Association field.

FOR CBR: The ECOA field is used only for credit bureau reporting. It stores Equal Credit Opportunity Act details. Choices available from the pick list are determined by credit reporting standards. Please refer to your CBR manual for correct use of the choices. You should not modify this pick list if you intend to report to the credit bureaus.

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Indicator

From the pick list on this field, select the appropriate Indicator for this cosigner. This field is visible only when you pick a choice other than "Not Reported" in the Association field and you are reporting to credit bureaus using Metro 2 format.

FOR CBR: The Indicator field is used only for credit bureau reporting. It stores special condition details as required by CBR. Choices available from the pick list are determined by credit reporting standards. Please refer to your Metro 2 CBR manual for correct use of the choices. You should not modify this pick list if you intend to report to the credit bureaus.

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Percent

This field is for your own use. You can use it to store a percentage amount.

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Amount

This field is for your own use. You can use it to store a currency amount.

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Timezone

This field holds a POSITIVE or NEGATIVE integer indicating the Timezone of this Debtor Cosigner. Timezones are standard integer values calculated from GMT (Greenwich Mean Time). To set this field automatically, please refer to Help topic, How to Use Control Files.

The control file that manages Debtor timezones is called setzone.ctf and is stored in your "\Collect\masterdb\control" folder.

When the timezone is not "Local Time," the title bar displays the Cosigner's current time.

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User 1

This field is for your own use. You can use it to store other alpha-numeric information.

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User 2

This field is for your own use. You can use it to store other alpha-numeric information.

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User 3

This field is for your own use. You can use it to store other alpha-numeric information.

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User 4

This field is for your own use. You can use it to store other alpha-numeric information.

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Validation

If you have specified a Validation Report on the Company Detail form or in a Contact Control record, then this field will populate with the date the Validation Report/Letter was sent (Contact marked done via print, email, or text), plus the number of business and calendar days specified on the Company Detail form or the Contact Control record.

Useful Note Example, if you specify Letter 1 for the Validation Report, 5 business days, and 30 calendar days, then when Letter 1 is printed, Collect! will take the current date, add 5 days (excluding Saturday, Sunday, and holidays), then add 30 days (including weekends and holidays).

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# Attempts

If you have configured Contact Controls for Type Phone, then Collect! will use the settings on that record to display the Number of Attempts that you have made to the Debtor in the period specified on the Contact Control record.

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# RPC

If you have configured Contact Controls for Type Phone, then Collect! will use the settings on that record to display the Number of Right Party Contacts that you have made to the Debtor in the period specified on the Contact Control record.

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CBR Report Override

Switch this ON if you want this Cosigner to be included in Credit Bureau Reporting, regardless of the Send Hold Date.

Warning Note WARNING: This is an advanced feature. Only select this box if you are familiar with the impact that it will have on Credit Bureau Reporting.

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Req Valid Amt

This field is to track when an agency receives a request from a Debtor for validation of the amount of the debt.

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Req Clt Backup

This field is to track when an agency contacts the Client to get supporting documentation for the Debtor for validating of the amount of the debt.

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Sent Vld Amt

This field is to track when an agency sends the supporting documentation regarding the validation of the amount of the debt to the Debtor.

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Req Orig Cred Info

This field is to track when an agency receives a request from a Debtor for original creditor information.

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Sent Orig Cred Info

This field is to track when an agency sends the original creditor information to the Debtor.

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OK

Select this button to save any changes you have made and return to the previous form.

<<

Select this button to go to the previous cosigner for this debtor.

>>

Select this button to go to the next cosigner for this debtor.

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New

Select this button to open a new blank Cosigner form.

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Delete

Press this button to delete the currently displayed record.

When you are viewing the Debtor Cosigner list that displays when you select the COSIGNERS tab on the Debtor form, you can delete a highlighted line item in the Debtor Cosigner list.

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Cancel

Select this button to ignore any changes you may have made and return to the previous form.

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Help

Press this button for help on the Debtor Cosigner form and links to related topics.

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Run Plan

Select the RUN PLAN button to pick a Contact Plan to run on this Cosigner.

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Edit

Press this button to open the currently displayed record for modifying.

When you are viewing the Debtor Cosigner list that displays when you select the Cosigners tab on the Debtor form, you can open and edit a highlighted line item in the Debtor Cosigner list.

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