New User Basics
Collect! is designed to maximize your time efficiency to
optimize your productivity. The topics listed below will
assist in familiarizing you with the features and functions
built into the system.
Click on a topic link and it will navigate you to the Help
page for that subject.
Signing On
How To Sign On - Describes how to login.
Finding Help
Using the Help System - These topics explain how to use
available online and resource Help reference materials.
How To Use The Index For Help - a comprehensive, alphabetic
directory of all topics in the Help library.
How To Use Hyperlinks In Help Pages - live links to related
topics in all Collect!'s help pages.
How To Use Menus And Toolbars
Menus - Introductory topic information.
How To Use The Help Menu - gives details about the
options available from the Help menu.
Toolbar Icons - identifies and describes what each icon
is used for.
Status Bar - provides the interpretation key to understanding
dynamically changing information that will be seen in your
Status Bars.
How To Use Your Mouse, Keyboard And Buttons For Navigation
Mouse or Keyboard - identifies basic navigational differences to
allow you the choice of using one or the other OR a combination
of both modes of movement through the system.
Tabs and Buttons - explains what typical buttons do and how to
use them.
Field and Column Icons - explains what the small icons do
that are seen alongside some fields in select screens and
atop list columns beside headings.
Keyboard Tips - shows all the key combinations and shortcuts
you can use to navigate and perform specific functions.
How To Use Screens & Popup Message Prompts
How To Use Screens & Popup Message Prompts - navigating through
Collect!'s screens and interacting with popup windows.
How To Use Editing Keys And Function Keys
Keyboard Tips - shows all the key combinations and shortcuts
you can use to navigate in the system and perform specific
functions.
Edit Fields - shows key combinations applied specifically
to editing.
Edit Screens - shows keyboard key combinations and function keys
applied specifically to editing.
How To Exit From Collect!
Quitting Collect! - how to correctly exit from the program.
How To Open A Database In Collect!
Opening a Database in Collect! - tips for opening different databases.
How To Work With Text
Text Editor - how to use Collect!'s Text Editor.
Scrolling Through Text - explains how to use the keyboard
and mouse to navigate through text documents.
Notes - both Client and Debtor screens are equipped with Note
Tabs where unlimited numbers of notelines can be stored.
This topic covers what abilities in Notes you have depending on
your Access Rights settings and User Level.
How To Work With Records
Add Record - new record commands and procedures explained.
Select Records - use Search Criteria to locate a specific
piece of information or a list of records which conform to
your query parameter(s).
PERFORM COMMON OPERATIONS
Edit Record
Delete Record
Cut Record
Copy Record
Paste Record
How To Search For Records - use Search Criteria to find
records in the database.
How To Work With Lists
List and Screen Views - how to view a list or screen.
How To Select Multiple Records From Lists - use keys or
mouse to move, select, add, edit and delete records in a list.
How To Edit Lists Using the Mouse - all operations pertaining
to records in lists.
How To Edit Lists Using Keys - all operations pertaining to
records in lists.
How To Use The Calendar
Calendar - how to access and navigate in calendar popups.
Pick Lists
How To Use Pick Lists - how to use, update and save modified
pick lists.
Printing Features
How To Use Quick Printing Features - describes 2 methods of
generating ad hoc reports.
How To Print A Sample Report Or Letter - outlines the
steps to generate any report or letter.
How To Create A Letter - introductory steps to get you
started on creating your own letters.
Importing And Exporting Reports And Contact Plans
How To Import A Report - steps for bringing an .rpt file
into your list of reports/letters. These steps are used
whenever you receive a custom or modified report from
Comtech or if you download any of the free reports in the
Member Center for your own use.
How To Export A Report - steps on how to extract one or more
of your reports or letters out of Collect! and save it to a
location on your desktop or folder of your choice. There may
be an occasion when you need to forward a copy of an .rpt document
from your system to our office for modification or assistance
of some kind. These are the steps involved to get the template
file out of Collect! and available for email or file transfer.
How To Import A Contact Plan - steps for bringing a .cpl file
into your list of Contact Plans. These steps are used
whenever you receive a custom or modified contact plan from
Comtech or if you download any of the free contact plans in the
Member Center for your own use.
How To Export A Contact Plan - steps on how to extract one or
more of your contact plans out of Collect! and save it to a
location on your desktop or folder of your choice. There may
be an occasion when you need to forward a copy of a .cpl document
from your system to our office for modification or assistance
of some kind. These are the steps involved to get the template
file out of Collect! and available for email or file transfer.
Any emailing of .cpl files requires that the file be zipped up
prior to transport to protect it from email programs that view
the special codes embedded in the template file as virus and
corrupt them to unusable if sent unprotected/unzipped.
You may have need to export a contact plan to our office at
some juncture to receive a custom modification or assistance
troubleshooting a new automation you've designed and attempted
to implement. These Export A Contact Plan steps are exactly
what you'd execute to send us a contact plan should we be
called upon to review the same in the controlled setting of our
office.
Loading and Saving Import/Export Maps follows the exact same
list of instructions as those that pertain to Contact Plans.
The singular difference being that the file extensions are
transport to protect it from email programs that view the
special codes embedded in the template file as virus and
corrupt them to unusable if sent unprotected/unzipped.
You may have need to export a contact plan to our office at
some juncture to receive a custom modification or assistance
troubleshooting a new automation you've designed and attempted
to implement. These Export A Contact Plan steps are exactly
what you'd execute to send us a contact plan should we be
called upon to review the same in the controlled setting of our
office.
Comtech clients with annual support contracts
enjoy access to the Member Center where
free reports, control files, contact plans
and scenario packages are available for free
download. Contact us for pricing.
Starting Right
Visit the Collect! website at www.collect.org to view
Starting Right. This video in FLASH format introduces you
to the areas and advantages of Member Services.
View Starting Right
See Also
- Collect! User's Guides
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